A: When you make your reservation directly on our website, you will have access to several advantages, among them: the best price guaranteed and an exclusive credit that you can later use in our catering areas. Also, your preferences will always be taken into account by our team.
You can pay with a Credit or Debit Card.
A: It is completely safe to make your payment through the website, since we use an online security certificate that allows us to encrypt all the data you submit.
A: You can get to Bairro Alto Hotel by subway, getting off at Baixa-Chiado station, on the blue line. You can also take the route via Carris, choosing the bus no. 758, which stops at Rua do Alecrim or Praça Luís de Camões. As a third alternative, you have the possibility of booking a transfer through our reservation and / or concierge services.
A: We do not own a parking lot. However, you can park your car in the Camões Parking or use our Valet Parking service, which is right next to the hotel, at a rate that we offer you.
A: Yes, as long as you are authorized by your legal guardian in an official document.
A: We start serving breakfast at 7am and finish at 10:30am. On Saturday and Sunday, we offer an alternative breakfast, at the Mezzanine Bar, until noon (extra fee).
A: The reservation process is very simple: access our homepage and, in the area referring to the online booking, indicate which dates you want and how many rooms you wish to book. After this step, you will be directed to our booking engine, where you can choose your room typology and finally submit your personal information and payment details. This is an easy and fast process, for your convenience. You can also make your reservation by calling the number +351 21 340 8288 or by e-mail, at firstname.lastname@example.org.
Yes, we have adjusted rooms available.
Q: If I don’t arrive at the hotel on the scheduled date, will I be charged the full amount of the reservation?
A: Yes, in case of no-show, 100% of the amount of the stay will be charged.
A: You only need to bring your personal ID (citizen's card or passport).
A: You can check-in starting at 2 pm. Check-out is possible until 12 pm.
Pets are not allowed in the hotel premises.
No, smoking is not allowed inside our rooms.
Yes, all rooms offer high-speed Wi-Fi.
A: Yes, all rooms have a secure safe where you can store your personal belongings.
A: Please check the specific typology of your room, in the "Rooms" tab, to know exactly what amenities will be available.
A: Please check the specific typology of your room, in the "Rooms" tab, as the limits vary. However, the maximum number of adults in a room is 3.
A: Yes, our catering services are open to the general public. You can enjoy a unique experience and sample some of the dishes that delight our guests.
A: Yes, you can take advantage of the Terrace which is part of the BAHR restaurant on the 5th floor. The terrace on the 6th floor (rooftop) is for the exclusive use of hotel guests.
The Wellness & Fitness Center of Bairro Alto Hotel is open daily from 06:30 am to 11:00 pm.
A: We have several gym equipment focused on cardio workouts (treadmill, spinning and elliptical cycling) and strength training (bench, weights, kettlebell, boxing bag, etc.). We also have a sauna area, a sensory shower and a double treatment room. For more detailed information please visit the Wellness & Fitness Center page.
A: The Wellness & Fitness Center is for the exclusive use of hotel guests.
A: You can travel through the subway, leaving at Baixa-Chiado station, on the Blue line. You can also take a Taxi / Uber to our address: Praça Luís de Camões, 2, 1200-243, Lisbon. Alternatively, you can use the hotel's shuttle service, and for this you should contact our reservations department at email@example.com. If you prefer, contact us on +351 21 340 8288.
Meetings & Events
A: We have a total of 4 rooms available, each with different capacities. For more information please visit the "Meetings & Events” page, where we provide all the details of our meeting rooms.
A: Yes, we have several menus available and we can also work with you to meet your preferences and expectations.