Cookie Policy

What are cookies?

Cookies are small text files sent to your computer or mobile device when you visit a website. Cookies help websites to store and retrieve information about your browsing habits in order to provide a more personalised service.

Cookies from our web pages do not hold any information relating to your personal data and are intended to:

• Let Bairro Alto Hotel know who the user is and therefore provide a better, safer and more personalised service;
• Estimate the level of use of its services.

Each user corresponds to an individual cookie, thereby ensuring data privacy and security. Statistics data are presented in an aggregate form so that users cannot be identified. It is therefore possible to assess the performance of the Bairro Alto Hotel’s website from the perspective of constant updating and improvement, in order to satisfy users’ preferences and needs.

Under Law 46/2012 of 29 August, cookies are subject to the user’s prior consent. The following information will therefore appear whenever a user accesses a browser for the first time or returns to it after deleting the cookies and expressly consents to their use: "The website www.bairroaltohotel.com uses cookies to improve your browsing experience and for statistical purposes.”

By visiting us, you consent to their use.

What types of cookies does our website use?

Session cookies

These are temporary cookies stored by the browser until the user leaves a web page; no record is left on the user’s hard disk. The data gathered by these cookies are used to analyse patterns of traffic on the website. Ultimately, this data helps us to improve the content and usability of the website.

Analysis cookies

When properly processed by us or third parties, these help to quantify the number of users and to measure and analyse statistically how visitors use the service provided. We examine your browsing habits on our website in the aim of improving how our services are provided.

Advertising cookies

When properly processed by us or third parties, these help to manage advertising space on the website more effectively, analysing your browsing habits and showing you targeted ads.

Which cookies do we use on our website?

Own cookies

• Session cookies
• Store category information to show pages more quickly
• Indicate if you are currently logged onto the website
• Session IDs kept on the server
• Information about searches
• Indicate if the user authorises the use of cookies

Third-party cookies

• Used to distinguish between users and sessions
• Used to determine new visits and sessions
• Store the source of traffic to explain how the user has arrived at the website
• Used to identify users and prevent fraudulent data use, and to protect user data from third parties
• Used for targeted ads on publisher networks
• Allow the website to record browsing, language and regional preferences

Other

• Web and video analytics
• Determines which server shows information to the user
• Follows active sessions
• Determines if cookies are active
• Measures users’ response time
• Identifies how many times a user has visited us
• Allows us to know if a user is visiting the website for the first time or not

What is implied by not authorising the use of cookies?

If you prefer not to allow cookies, you can block them on your browser. However, you must bear in mind that this may prevent some pages from opening properly.

How do I set my browser?

Google Chrome

1. Click on the menu icon.
2. Select "Settings".
3. Click on "Privacy and security".
4. Click on "Third-party cookies".
5. Allow or block cookies:
   • To allow cookies, select "Allow third-party cookies (recommended)”.
   • To block cookies, select "Block third-party cookies”.

Microsoft Edge

1. Click on "Settings” and then "Privacy, search and services”.
2. Select whether you want to allow or block cookies. You can also customise which cookies are accepted.

Firefox

1. Click on the application menu in the top right-hand corner.
2. Select "Settings” and then click on "Privacy & Security”.
3. On the panel, select between standard, strict or custom settings.

If you want to allow websites you trust to store cookies permanently (e.g. to allow automatic authentication on certain websites), press "Manage Exceptions”. Then write the website address and click "Save Changes”.

Safari

1. Click on "Edit”.
2. Select "Preferences”.
3. On the upper panel, select the icon "Security”.
4. In the section "Accept Cookies”, select "Never”.

Opera

1. Click on "Settings”.
2. Select "Preferences > Advanced > Cookies > Enable or disable cookies”.

Note: The instructions given for cookie settings on the different browsers (Google Chrome, Microsoft Edge, Firefox, Safari and Opera) can vary depending on the version used. For up-to-date and specific information, it is recommended that you consult the official website of the respective browser or the corresponding help centre directly.