Reservations
Q: How can I make a reservation?
A: The reservation process is very simple: access our homepage and, in the area referring to the online booking, indicate which dates you want and how many rooms you wish to book. After this step, you will be directed to our booking engine, where you can choose your room typology and finally submit your personal information and payment details. This is an easy and fast process, for your convenience. You can also make your reservation by calling the number +351 21 340 8288 or by e-mail, at reservations@bairroaltohotel.com.
Q: Can I book more than one room?
A:
You can book up to 9 rooms. If you wish to book more than this number of rooms, please contact the reservations department at reservations@bairroaltohotel.com. If you prefer, you may contact us on +351 21 340 8288.
Q: Are there rooms for people with reduced mobility
A:
Yes, we have adjusted rooms available.
Q: Can I cancel or change my reservation?
A: Depending on the rate, you can cancel or change the reservation up to 48 hours prior to the reservation date. For more information or special circumstances, you should contact our reservations department at reservations@bairroaltohotel.com. If you prefer, you may contact us on +351 21 340 8288.
Q: If I don’t arrive at the hotel on the scheduled date, will I be charged the full amount of the reservation?
A: Yes, in case of no-show, 100% of the amount of the stay will be charged.
Q: I did not receive the reservation confirmation in my e-mail. What should I do?
A: Please contact our reservations department at reservations@bairroaltohotel.com. If you prefer, please contact us on +351 21 340 8288.
Q: How can I make a reservation with a voucher?
A: To make a reservation with a voucher, you should contact our reservations department at reservations@bairroaltohotel.com. If you prefer, please contact us on +351 21 340 8288.