Bairro Alto Hotel - Lisboa
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TEL (351) 21 340 82 88
FAX (351) 21 340 82 29
reservations@bairroaltohotel.com
BAIRRO ALTO HOTEL
PRAÇA LUIS DE CAMÕES, 2
1200-243 LISBOA
PORTUGAL
© 2010

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Hotel | Reviews

Reviews

“Small but beautifully put together”
It was a flying visit. Having spent a day playing golf at nearby Estoril my small party were not arriving at Bairro Alto until early evening, having a quick drink and then rushing out again to meet another golfing group for dinner. But in the short time I stayed it is obvious this is a hotel right out of the top drawer.

Right from arrival the reception staff are on hand to take care of everything, albeit somewhat quirkily dressed in their turtle neck sweaters. Having checked into our superbly appointed rooms we just had time to dash to the top floor to take in the roof top bar which offers a panoramic view over Lisbon before jumping into the lift and heading for the ground floor for welcoming drinks.

I must say I preferred the roof top bar as the small bar downstairs is aimed at those who want cocktails and music served loud, and sometimes the music is very loud indeed. But the staff are great and smile a lot. After two or three glasses of some of the excellent local red wines you will very soon find yourself smiling back.

I can't comment on the food at Bairro Alto as I only had the breakfast but that was excellent. Lots of freshly squeezed juices, delicious croissants and pastries and a cooked breakfast if you want it. The hotel is perfectly placed in the heart of old Lisbon so it is easy to explore many of the main sights.

Sadly I only had time to walk down the precipitous hill to the sea shore before returning to do some work before my cab arrived. Struggling to get onto the hotel Wifi a man from reception was despatched to sort out my problem which he duly did with the minimum of fuss.

My stay was far too short. But when I next go back to Lisbon, with more time to explore over a long weekend there is no doubt where I shall be staying. The small but quite excellent, Bairro Alto hotel.
15/12/2011

   

“A definite winner”
Loved this hotel. The perfect boutique hotel. Rooms are small but cozy. Bed and linens are wonderful, so is the bathroom. Upstairs patio has a great view of the city, serves great drinks. Downstairs bar is hip for a late nightcap. I would recommend this hotel to anyone. Great location and the restraunt was very good.
Staff is very friendly and helpful.
Be prepared, this area gets very active at weekend nights. Our room was well insulated but could still make out some occassional street noise. This was only on Friday night, the other nights were just fine.
11/12/2011

   

“One of the nicest all-around hotel experiences I've had...”
A beautifully appointed, superbly operated property that is simultaneously hip and understatedly elegant. The staff could not be more friendly or professional. The rooms are decorated impeccably, with an outstanding well-appointed bathroom. Incredible location at the foot of Lisbon's excellent shopping and nightlife district. Was a bit hesitant when we were given a room overlooking the very busy and noisy square (which teems with partygoing people till the wee hours on weekends), but two sets of double glazed windows kept it amazingly quiet in the room. Rooftop bar is a great hangout, as is the lower level lounge that has live music or a DJ on the weekends. Many excellent restaurants within walking distance too. A beautiful stay in a beautiful city.
9/12/2011

   

“Stay here!”
If you are looking for a intimate, charming, elegant boutique hotel, this is the place to stay! From the moment one arrrives until departure, one is greeted with an extremely friendly and helpful staff...The front desk not only remembered our names but helped with directions, restaurant reccomendations etc. We had a superior room on the 2nd floor. the size was fine-- very comfortable bed (it was called a queen but seemed like a king). The bath, while not big was also very nice. Breakfast is included and is served in a lovely ground floor dining room with everything one would want in a breakfast buffet and very attentive service. There is also a gorgeous roof bar where one can have drinks/coffee and has a spectacular view. The location couldnt be more convenient whether for sightseeing, shopping or going out for dinner or bars. While many other hotels were cheaper, without question, this was worth the money.
29/11/2011

   

“Absolutely perfect”
I loved just about everything. The room is beautiful with a sophisticated classic decor, the classic bath makes you want to take a bath that takes hours, there is still plenty of pampering in the room as liquor and chocolates. (we stayed in a suite)
There is a rooftop bar that is open in good weather and has fabulous views over the city, in the cafe there is another bar, more night with good drinks. The restaurant is also quite good, the food is great, with chef and friendly service.There is valet parking the car without having to worry.
In terms of location is perfect for a night out in Bairro Alto.
For a romantic weekend is one of the best places in Lisbon.
Nov 13th, 2011

   

“Great place for a stay in Lisbon”
great location great hotel pleasent staff and good restaurant.
Israel, Nov 7th 2011

   

“Excellent in EVERY respect & worth a splurge.”
The anticipation and expectation of our stay at Bairro Alto was high. On our first visit to Lisbon two years ago, an agent, in spite of my inquiries about this boutique hotel, booked us at the Tivoli Jardim, a "business hotel" behind its 5-star mother. There was nothing special there, and something very lacking in the service and guest relations departments! Bairro Alto met my expectations; I left disappointed only with the brevity of my stay there. Reception and Service displayed gracious efficiency. Our room, although quite small, was charming, comfortable, and well appointed as was the bathroom. Amenities included a small bottle of liqueur and chocolates, fine toiletries, robes, etc. The breakfast was very nice and the offerings extensive. We visited the rooftop lounge, which was quite busy, enjoyed the view, but did not have time to relax there, as the exciting Chiado and Bairro Alto neighborhood and Ave de Liberdad beckoned us. Beckoned us, but din't keep us awake at night.
Oregon, Oct 31st 2011

   

“Outstanding hotel and staff. I would stay no where else.”
I am a very seasoned traveler - both for business and pleasure - and this was one of the best hotel experiences I have had. The hotel is well located and very nice. The rooms are spacious and well appointed. The terrace is fabulous - we ended every evening with a glass of wine in this beautiful setting. Most important, the staff was attentive, gracious, helpful and friendly. They made our trip effortless and enjoyable.
San Francisco - July 7, 2011

   

“Lovely hotel in perfect location”
Hotel was ideally located in the centre of town - walking distance from the main sights and close to the great going out district of Bairro Alto. Staff were excellent - superbly trained in customer service balancing being polite, helpful and in-obtrusive with a nice level of humour.
Terrace bar and cafe bar were relaxing places to hang out again with excellent service. Only downside was lack of free wi- fi though understand from other trip advisor comments that the hotel is keen to address this in the near future.
England - June 27, 2011

   

“Incredible hotel, perfect location, impeccable service”
Our stay at the Bairro Alto was nothing short of perfect. From the moment we arrived the staff were professional, courteous and friendly. Its location right on the Praca Camoes might seem hectic but you don't hear any street noise whatsoever. Our room overlooked the square and was filled with sunlight. The high ceilings and modern amenities (flat screen, dvd player, luxe bathroom, etc) were nice accents to the well-done antique decor. We could not have been happier with the room or the staff's attention.
The rooftop bar is worth a daily visit! The panoramic views it provides of Lisbon and the Tagus are really amazing. Downstairs, the Flores restaurant offers a more sophisticated take on traditional Portuguese food and does not disappoint.
We were truly impressed with the value and level of service we received while we stayed at the Bairro Alto. We would definitely recommend it to friends and plan on staying there next time we are in Lisbon. Try booking through Tablet to get better rates (our room was supposed to be 450/night but through Tablet we got it for 240)
Room Tip: Corner rooms overlooking the square.
Buenos Aires - June 21, 2011

   

“Great location and service”
The hotel is very well located, the rooftop bar is very nice, the service excellent, but the rooms very small.
São Paulo - June 15, 2011

   

“Peace in the centre of Lisbon”
The rooms were small but perfectly designed so it did not matter - same with the bathrooms. Roof top terrace needs to be bigger!! Also, too many tourists.
Surrey - June 13, 2011

   

“Awesome!”
Love this hotel! Good location and the restaurant serves very good food!! Dont miss it!
June 7, 2011

   

“Great hotel, great service”
We spent three nights at the Bairro Alto with our 17 month old daughter. The staff were fantastic; friendly and helpful, caring with our little girl, nothing was too much trouble.
The room (a Superior) was a little tight with a cot but very well equipped and perfectly soundproofed from the street (4th floor).
Roof terrace is wonderful for a beer.
Room service meal (Caesar Salad and a Burger) was excellent quality and value.
Location is terrific for exploring. If we go back to Lisbon this will be our first and only choice for where to stay.
Frankfurt - May 22, 2011

   

“True 5 star hotel in an excellent location”
The Bairo Alto is an excellent deluxe, non-chain choice for the vacation traveller. The staff are charming, the rooms are well appointed, and roof-top bar is a great place to relax after a day of hill climbing. It has a modern feel in a stately old building. It is situated on a small square that appears to be Lisbon's meeting place. Immediately up the hill is the lively Bairo Alto, and to the right is the Chiado, a swanky shopping area. This was the splurge hotel on our vacation and we were not disappointed.
Philadelphia - May 21, 2011

   

“Amazing experience, Great Quality and Intimate Customer Service”
Travelled with 4 friends to this hotel and from the moment you cross the door to bidding farewell, you feel like you are part of an exclusive family. The staff provide a truly exceptional service, catering to our every need from booking our seats on the plane, to translating directions to taxi drivers to ensuring we had the right restaurants and social spots to go to. the boutique style hotel is gorgeous with an exceptional 6th floor terrace providing the perfect backdrop of Lisbon while you sip your cocktails or nibble on excellent food. the rooms are small but perfectly functional and have an opulant feeling. The location can't be beaten, where you turn to the right to head towards the shopping areas and walk straight ahead to the vibrant social scene. I can't rave about this hotel or LIsbon enough. The breakfast is fantantic and warranted the additional spend completely. I will def be back!
Dublin - May 18, 2011

   

“Great hotel with Staff who give 5 Star Service”
Bairro Alto Hotel is a beautiful hotel situated in a great location in Lisbon. The Staff are extremely helpful and friendly. The rooftop bar is a must to visit in Lisbon. The view across Lisbon is amazing. It gets very busy so be patient if you have to wait for a table. Its well worth the wait.
The Staff in the hotel are extremely friendly and helpful. The continental breakfast is delicous. I had an amazing trip to Lisbon with a group of friends and we made a great choice with our hotel.
Dublin - May 16, 2011

   

“Beautiful well located small hotel with exceptionally gracious helpful multilingual service”
Arrived early and tired from a long flight. Was provided a room to shower and complimentary beverage. A charming well lit room with balcony and bathroom view across the Tagus river. The terrace bar on the top floor is a perfect place has a wonderful view and was a perfect spot for a drink at sunset and an often quiet retreat during the day ( although popular with locals in the evening). Delightful buffet breakfast in a charming restaurant space. A fine dining experience in the evening. I extended my stay and when the room I had been in was no longer available I was upgraded to a beautiful larger room. Personal greetings from all staff from front door to house keeping. I was charmed by the helpful personal service. The hotel is on the edge of the restaurant/ nightlife ditrict of Bairro Alto and the adjoining smart shopping precinct of Chiado. A minutes walk to fashionable Rua Garrett and Rua do Carmo. Less to the metro.
The bijoux opera hose is a short walk. The popular tram 28 passes the front door. I was sad to leave. Early morning flight and the restaurant provided a 4.45am breakfast!! I loved Lisbon and The Bairro Alto Hotel and will be back!
Room Tip: For views, rooms ending in 1 or 12 each floor.
Melbourne - May 15, 2011

   

“Great location, great service”
Other folk have said it all on location - easy walking to the Bairro Alto restaurants (altough the hotel's food is great too), to shopping, trams and the metro (get yourself a Lisbon Card to get about with). The service was really friendly and helpful. Quibbles? Well the room was a bit on the small side (but beautifully furnished) and it isn't cheap but for a first timer in Lisbon, I'd say never mind the expense give yourself a real haven where you can collapse after a hectic day's sight seeing or whatever. (The terrace bar with its views across the Tagus river is perfect for this but does get crowded.
UK Midlands, April 25, 2011

   

“Worth Every Penny”
We loved this hotel! The service was absolutely wonderful. The concierge was so friendly and helpful; truly, the entire staff was friendly, helpful and polite. The terrace is gorgeous, though it does fill quickly, often with people not staying in the hotel.
We traveled with our young daughter and the hotel provided babysitting. Usually I'm a little apprehensive about leaving my child with a stranger, but the concierge (several of them, in fact) said that I had nothing to worry about, that Fatima was wonderful. And she was wonderful; we felt very comfortable with her.
The location cannot be beat, the room and bath were immaculate and the breakfast was delicious. Staying in this hotel really made our trip.
Morocco - March 28, 2011

   

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