Bairro Alto Hotel - Lisboa
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TEL (351) 21 340 82 88
FAX (351) 21 340 82 29
1200-243 LISBOA
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Hotel | Reviews


“Fantastic first-time visit to Lisbon”
We enjoyed this superlative hotel in the heart of energetic, pulsating, elegant Lisbon. Situated in a beautiful square so atypical of most European squares, the literary history of the area seeps through the carnival like atmosphere that often permeates at night. Whether you want to enjoy a quiet drink on the square during the early afternoon, enjoy the all encompassing nightlife of the lively Bairro Alto district or simply soak up the delightful character of the neighbouring Chiado district and the beautiful cobbled streets of Bairro Alto, this place is for you.
Turning to the hotel itself, 'understated opulence' is the calling card here that befits its literary heritage. Rooms are spacious, well-equipped and nothing is too much trouble for the excellent staff trained to the highest standards. Breakfast is a joy and the roof terrace of the hotel offers a spectacular view of the city. At night, with the gleaming view of the Christ Redeemer statue echoing its larger counterpart in Rio and the sweeping bridge created by the same company as the San Francisco Golden Gate, you can witness something special. The essence of Lisbon has been created in a hotel. That is what you will experience at Bairro Alto, so stop reading and book this place.
Thank you Paulo, Nunes, all the front desk/reception area, bar and restaurant staff for contributing to such an enjoyable visit. We will not forget this stay very easily.
Room Tip: Suite dreams are probably a good idea if you can afford to splurge.
March 31st, 2014

“great hotel in a great location”
stayed here recently for 3 nights and cannot fault the hotel, the location is excellent right in the centre of the bairro Alto and Chiado areas and also very close to the train station and Rossio square, the hotel facilities are what you would expect from a 5 star hotel excellent, the roof top terrace bar is a must see with great views over the Tagus, overall a very good hotel, highly reccomend it
March 01st, 2014

“Very recommendable”
There is a lot positive to say about this marvelous hotel. Here the main topics: perfect location, grand historical building, wonderful rooms, excellent restaurant for great breakfast, lunch or dinner, well equipped bars (Terrace with fantastic view over city and Tagus). And the best: All of the proficient and smart staff are taking care of their guest and make them feel at home in Lisbon. You have a special question or request it will be fulfilled. Many thanks to all staff members. From management, front and back office, to bar tenders, waiters and housekeeping.
We were delighted to be in this hotel twice and whenever we will return to Lisbon Bairro Alto will be our destination. We think it is highly recommendable to people who love charming atmosphere in an informal way in an absolutely amazing 5 star hotel.
February 17th, 2014

“Epic stay! This is the only place to stay in Lisbon! ”
What can I say-- best location, amazing staff --Numo was fabulous and rest of front desk, staff for breakfast, crystal on roof top bar! All lovely and memorable. Rooms were perfect -- spacious, charming, great mattresses! Location is ideal for bairro alto, chiado, water front, shopping, eating, drinking and they make great recommendations! So nice, smiling, helpful! Boss should give them a raise! Seriously we just had best weekend! Roof top bar is cherry on top!
February 02, 2014
“Simply wonderful.”
An incredible location, beautiful hotel, great food, excellent service and fantastic rooms. Breakfast is delicious and attentive, the front desk staff are knowledgeable and keen to assist. And don't get me started on the roof-top bar... heaven!
December 22, 2013

“A great place to stay in Lisbon”
We thoroughly enjoyed the three nights that we stayed here. The rooms have everything you need. Our room had a large bathroom which included a lovely free standing bath. We had one evening meal in the restaurant which was good and the breakfast each morning was lovely. Plenty of options and enough to keep you going for many hours. The hotel itself is in a great location. Funky bar downstairs, scenic rooftop bar upstairs, narrow winding streets and a couple of lovely churches right across the square. All of this is complemented by great staff. They were all really friendly and helpful. Vidal and Paulo were particularly great and we were happy to take up Vidal's recommendations for local pastries in Sitria. All and all we would certainly recommend the hotel to anyone visiting Lisbon.
October 24, 2013

“A gem in the right location”
This is a boutique hotel in the best location in Lisbon I can think of. Our views were of a lovely square with a statue and a view of Tram 28. The rooms have high ceilings and very nice amenities. Beautiful open terrace on the roof (when weather permits), wonderful view of the entire city. The service is spot on - always ready to be accommodating. Breakfast was very nice. And if you book through a Virtuoso travel agent, you have some wonderful perks. I wouldn't stay anywhere else in Lisbon - close to wonderful shops, restaurants and walking distance to the water.
October 17, 2013

“Spectacular Hotel & Staff - Loved It”
We couldn't have been more pleased with our accommodations at this hotel.
Everything from the friendly staff, to stylish rooms, to delicious buffet breakfast were exceptional. And it has a lovely outdoor cocktail lounge on the top of the building which has an extraordinary view of the city.
The hotel is centrally located to many shops, sites and great restaurants. Of the many places we've stayed at throughout the world, this is among our favorite.
October 3, 2013

“Awesome, Great Location, great Rooms”
Loved this hotel. Very centrally located. Comfortable and well decorated rooms with large windows, great beds and crisp linens. our bathroom was terrific too....a big clawfoot tub, a separate shower and separate toilet cabinet...all beautifully tiled. Roof terrace has great views but be advised it can get crowded at times. We will be back next year for a few days...Lisbon is fun!
August 29, 2013

“Loved this hotel!”
We just came back from a 4-day stay at the Bairro Alto hotel in Lisbon, and we loved it! The location is fantastic, right in the center of the Bairro Alto, steps from the Chiado District, with the famous Tram 28 a few steps away. There is a metro stop nearby, and lots of fantastic restaurants and shops right outside. The service was great. We arrived early in the morning, and they got us into a room by 11, and we got what must be one of the best rooms in the house, with a large balcony with a view of both the river and the square, even though we were paying with frequent flyer miles. The room was quiet even with the large balcony because there were two sets of doors, and when both were closed, we could barely hear a sound from the street. It was my husband's birthday the day we arrived. When we came back from a little sight-seeing, there was a bottle of champagne and a brownie waiting, with Happy Birthday written in chocolate. Such a nice surprise. My birthday was a few days later, and I didn't expect them to know, but they must have noted the date on my passport, because there was champagne and cake for me too.

There is a lovely rooftop bar with an incredible view over the river, and a menu of light meals. That is a must-see. The breakfast room is nice, and the breakfast was a pretty standard European buffet. The staff was always friendly and helpful. They arranged a rental car for us, took care of shipping some pottery that we bought, and always greeted us by name.

I read some of the negative reviews, and was struck by how little research people do before choosing a hotel, and then criticize the hotel for not living up to their expectations. The Biarro Alto is a boutique hotel, in a historic building in the historic center of an old European city, yet people complain that it doesn't have a pool, or a huge lobby, or that the rooms are small? Duh. We chose a Prestige Room because it was obvious from the photos and description that the standard rooms were small. Even if we couldn't have chosen a Prestige Room, I would still have chosen the hotel for its location, which could not be beat. We looked at hotels with pools, but the few in Lisbon that had pools were on the outskirts of the city, and we preferred to be in the heart of the town. It is a trade-off, and your choice depends on your priorities, but don't blame the hotel if it can't give you the impossible.
August 22, 2013

“Our Entry to Iberia”
This small hotel is a gem located in the center of the old city of Lisbon. Friendly staff. Pleasant rooms that look out over a cobblestone square dedicated to a poet, not a General. Our rooms were clean and comfortable. If you are fortunate you will be there when the square is full of dancing locals. Tiles decorate nearby buildings. The roof terrace is a highlight. It is a great spot for a drink and a light dinner. It overlooks the rooftops of the nearby city and the Tagus River. My wife and I began our trip through Iberia at the Bairro Alto and when we returned a month later we were greeted by our names as we got out of the taxi. It is the place we would choose if we return to Lisbon.
July 23, 2013

“Elegant refuge”
This elegant hotel is on the edge of the shopping and clubbing areas of Lisbon. The staff without exception are helpful and friendly, treating guests like family. The rooms are large and comfortable. A highlight is the rooftop bar which looks over the Tagus. Its Mojito is a particular highlight. The hotel is adjacent to the 82 tram which runs to the castello area. Down the road is the15 tram to Belem.
July 06, 2013

“Beautiful Hotel”
We stayed here as a splurge for our last 2 nights in Lisbon. The hotel is beautiful, with large rooms and the biggest bathroom we had during our 2 week trip thru Portugal. The beds were comfortable with pillow options. The staff was amazing, giving us recommendations for restaurants, making reservations for us and providing us with directions. The view from the terrace bar was lovely.
The location, across from the Largo do Camoes, was excellent. It was a short walk to Rua Garret, where all of the shopping is and to several excellent restaurants.
July 02, 2013

“Lovely In Lisbon”
What a beautiful hotel in the heart of the Bairro Alto district of Lisbon. We were greeted before we had a chance to walk in the front door. The attention to detail was quite obvious. The property was clean and modern. We had a Mansard room which was so lovely. We asked for a dinner recommendation and the restaurant was terrific. The continental breakfast was filled with all kinds of breakfast items. No stone was left unturned. We are looking forward to returning to lisbon and staying at the bairro Alto again.
June 21, 2013
“The place to stay while in Lisbon”
The location is great, allowing you just to go walking to almost every nice place in town. The staff is really helping. They booked a fado dinner for us and later we learned the place was the one to go to in Lisbon to listne to fadistas. Also, the upper deck terrace is perfect. Looking forward to go back!
May 28, 2013

“Perfect stylish hotel”
Everything ,from the welcoming concierge to the informed reception staff,made this an anniversary weekend to remember. Bairro Alto is a bustling and noisy district but the hotel is an oasis of calm and efficiency.The room was beautifully thought out and minimally designed.....nothing left to chance.Great bathroom and secondary glazing that actually worked!The noise in the square never permeated into the room;the air conditioning was the quietest I have come across.The terrace bar has a great view to enjoy at the end of the day and the service was really charming(as it was in the dining room at the excellent breakfast.) For a hotel of this standard we were impressed by the reasonable prices and will definitely return!
April 16, 2013

“A lovely boutique hotel”
My friend and I stayed for one night in a twin room and timings of our flights meant we had almost 2 full days in Lisbon. We arrived at the hotel around 9.30am after an early flight from London and were greeted very warmly, checked in and immediately shown to our room which was a bonus to be able to unpack before doing some sightseeing.
The staff are great. From the reception team, to the restaurant staff, downstairs barman and Angela and her colleagues in the top floor terrace bar we couldn't have been better looked after.
The hotel is in a perfect location, close to the metro but near the main centre for shops and restaurants, the river and the old town.
I would thoroughly recomend it.
April 08, 2013

“Dream Hotel In a Dream Location”
 I stayed at the Bairro Alto Hotel to celebrate my 30th birthday with a friend.
A local from Lisbon recommended this hotel to me and despite other great options, after hours of research I took his advice.
It was the best decision I've ever made. The location is absolutely perfect and cannot be beat by any other hotel in the city.
The hotel itself, the restaurant, the rooms were exquisite. The rooftop terrace bar can't be missed. The beds were so comfortable that making it downstairs before the end of breakfast at 11am was a struggle.
The value for our money was excellent, the experience itself was priceless.
The staff was the best I've ever encountered. Everyone in the hotel called me by name and walking in the door felt like I was returning home to a sea of friendly faces, all smiles all the time. They were available to answer my questions and concerns via email even before I booked a room and were easily able to accommodate requests that other hotel staff would have scoffed at without a second thought.

I've stayed in many wonderful hotels all over the world, but this was by far the best hotel experience of my life. Lisbon is one of the most magical places on earth, and the Bairro Alto Hotel was nothing short of magic.
Cannot wait to book my next trip!!
March 19, 2013


“Absolutely A1”
This hotel is a dream in every way. The rooms are incredible, with lots of unexpected goodies to behold. The staff are amazing, at every step. The service is incredibly willing - and the staff make that extra effort to make your stay enjoyable. The views from the terrace bar on level 6 are incredible - even if it's not so warm, go up and enjoy a cocktail with a view under a blanket. Make sure you eat in the restaurant too, the service and cuisine is incredible. If you're even considering a city break, one night or one of the best views of Lisbon - choose this gem in the heart of Lisbon life in Bairro Alto. Enjoy :)
March, 03, 2013


“Excellent on every way,rooms food staff situation”
Spend one week at Bairro and enjoyed every day. The room was beautiful, not a single noise even being above the "praca". The staff discret and helpfull. The rooftop amasing. A 5 stars room service. Very pleased,will be back.
February 19, 2013


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