“In a class of its own!”
Despite the great reviews on TA for the Bairro Alto Hotel in Lisbon, we were given a personal recommendation to spend 5 days there. Of the 365 nights in any given year, I spend around 120 of those in hotels - 60 of which are at the same hotel in the same city, and yet I have never encountered such personal, genuine and attentive service in any establishment I have ever checked in to. After a rather embarrassing issue with the reservation (my fault entirely) we were upgraded to a bright, spacious corner suite. With high ceilings, wood paneled walls, immaculate furnishings, a marble bathroom with claw-foot tub, California king bed and 6 soundproofed windows, we never wanted to leave this boutique gem of the Leading Hotels of the World group. The rooftop bar is popular yet laid-back, serving traditional small-menu hotel fare; the breakfast is generous with a more-than-adquate international variety, the location is ideal (walking distance to the buzzy bar scene in the Bairro Alto, the shopping mecca surrounding the Chiado and the charming history of the Alfama districts as well as the riverfront) but the standout feature of this understated delight is it's staff.
April 30th, 2014